Sergio Stávale

Profissional de Sistemas e Telecomunicações

 

Nascido em São Paulo, Capital. Filho de Fausto Stávale e Clarisse Stávale. Casado com Djanice. Filho: Henrique Stávale.

 

 

Resumo das qualificações:

 

I am Master in Business Administration for Technical Data Processing and Information Systems. I've been working in the area of ​​Information Technology in Telecommunications Companies for over 25 years, where I gained experience in various processes associated with this segment of the market:

- Executive with 20+ years in developing Systems for Information Technology based on Telecom Industry
- Coordinates and Leads the a implementation of IT Outsourcing with local and global services providers
- Manages and Leads teams of CRM, Provisioning, Data Warehouse, BSS and OSS
- Manages and Leads teams of Methodology, Architecture, BSC and SLS
- Manages and Leads teams of IT Supply Chain for Telefonica Group in Brazil

In the Telefonica Group, was the Executive directly responsable for development, customization and implementation of major high-tech systems for the State Center of Supervision Telephone Network-SP, whose objective focused on the telecommunications network management, traffic management and Transmission Data and Voice, with capacity for management and supervision of 50 million line, a project whose success was widely publicized by the media of nearly all telecommunications in Brazil.

In the Telefonica Group, I was one of the Executives responsible for the implementation of strategic projects for the expansion of the Network of Telecommunications Services, getting my assignments in the deployment of Systems Management Offices and Technical Services, Provisioning, Business Systems, E- Commerce, DW, Customer Care and CRM.

One of the great challenges of my career was the Development, Coordination and Implementation of Mega Project for Outsourcing of Systems for the Telefonica Group in Brazil, a project focused on the technical model with demand management, SLA monitoring and based on BSC. At the same time I served as Superintendent of Development, Systems Architecture and Methodology for the Telefonica-SP.

 

 

Formação acadêmica:

Fundação Getulio Vargas.

 

Cursos:

Telefônica Brasil

  • Direito em IT (Getulio Vargas)
  • Programa de Desenvolvimento de Lideres

Telefônica Brasil

  • Balanced Score Card (Getulio Vargas)

 

Idiomas:

Português
Fluente ou nativo
Inglês
Nível avançado
Espanhol
Nível avançado

 

Competências:

  • Telecomunicações
  • Gestão de IT
  • Gestão de Compras de IT
  • OSS Systems
  • BSS Systems
  • Gestão de Produção
  • Network Manager
  • MAC OS X
  • Apple iDevices
  • iOS
  • Apple Softwares
  • Sistemas operacionais
  • Telecommunications
  • Outsourcing
  • Team Leadership
  • IT Management
  • Integration
  • ITIL
  • Operating Systems
  • Business Intelligence
  • IT Service Management
  • Pré-vendas
  • Gestão
  • PMI (Project Management...
  • Terceirização
  • Liderança de equipe
  • Gestão de TI
  • Integração
  • Inteligência empresarial
  • Gerenciamento
  • Terceirização de TI
  • Gestão de relação
  • DOS
  • Estratégia empresarial
  • Gestão de projetos
  • Negociação
  • Estratégia

 

Experiência profissional:
Descrição: Telefônica Brasil
Executivo de Recursos para Sistemas de Informação e Marketing
Telefônica Brasil
2006 – 2010 (4 anos) São Paulo e Região, Brasil
In recent years I worked as a Supply Chain Executive in the area of acquiring Resources for Information Systems for the Telefonica Group in Brazil, including purchases to others Companies such as Terra, Atento, T-Gestiona, Telefonica Enterprises and Telefonica R & D in processes acquisition of Hardware, Software, Human Resources and Logistics IT, and was part of my assignments the acquisition of Advertising Services, Media and Marketing for all Business Segments and Areas in Brazil.
Descrição: Telefônica Brasil
IT Executive for BSS and OSS for Telefonica Group in Brazil
Telefônica Brasil
1998 – 2006 (8 anos) São Paulo e Região, Brasil
In the Telefonica Group, I was one of the Executives responsible for the implementation of strategic projects for the expansion of the Network of Telecommunications Services, getting my assignments in the deployment of Systems Management Offices and Technical Services, Provisioning, Business Systems, E- Commerce, DW, Customer Care and CRM.
Descrição: Telefônica Brasil
Executivo de Metodologia, Arquitetura e Segurança de Sistemas
Telefônica Brasil
2003 – 2004 (1 ano) São Paulo e Região, Brasil

Experiências com trabalhos voluntários:

Superintendente
Fundação Telefonica
Serviços sociais